Genesis Mining (or http://www.genesis-mining.com) has recently updated their website with this header.

https://steemimg.com/images/2016/09/10/Snap2016-09-10at09.14.076fd8d.png

So clearly you would be mining Monero coin (automatically), right. Wrong, what they really do is use a coin like DASH which has a very high difficulty level, low return and put all the processing power you purchase towards mining that, then converting that little bit of coin to Monero. This is a waste of your money. If the power was put towards mining Monero right now which has a fairly low difficulty level relative to older altcoins, you'd be making a fine profit.

To make this deception catch on even more, when you go to the mining calculators for Monero, Geneisis mining advertisements are all around advertising mining at MH/s, so of course when you click the link to their page and you see a header about Monero mining you might think they actually mined Monero, WRONG, they don't.

https://steemimg.com/images/2016/09/10/Snap2016-09-10at09.23.1200fa5.png

So, I made a mistake (or was fooled which is also a mistake) and signed up for a contract. I figured even if it was mining Monero at KHz, it would be profitable.

Once I got into the website, I quickly went to allocate the processing power (for the mining) to XMR as shown here.

https://steemimg.com/images/2016/09/10/Snap2016-09-10at10.19.114b27f.png

I allocated 100% of the mining allocation to XMR, so obviously it's mining Monero, right? Wrong, it's wasting all of its processing power mining DASH which has a significantly higher difficulty level guaranteeing I would not make a profit.

24 hours later I figured out that they couldn't be mining Monero once I viewed the pending payout. Comparing with my home PC results, I could mine Monero faster with stacks of i7 based laptops.

Less then 48 hours later and realizing that I was getting a seriously bad deal with little chance of making a profit, I contacted Genesis mining and they were quick to respond. In the response they did to tell me that x11 mines DASH and I should have paid attention. After some polite conversation between myself and Genesis, they have reluctantly agreed to resolve this by refund (even though they don't do refunds as part of the contract). If they don't stick to their word, I will dispute this charge on the basis of not getting what I purchased .

I'm glad I didn't pay in Bitcoin. When you don't have a 3rd party arbitrator involved in a transaction or are paying a company you aren't intimately familiar with, always pay with a Credit Card issued by a company that has a proven track record of helping you out.

In case someone is going to post below: "You should have known about x11 and that it doesn't mine Monero and 'auto' means 'auto-convert'". Targeted acronyms that lead to confusion later is not how you sell a legitimate service where it's a win/win exchange for both parties.

This is a bit long winded, but the conclusion here is if you want to mine Monero in the cloud, Genesis is not mining it, don't be fooled.